Pakistan's 1st, 360 Digital Customer Engagement Platform
Pulse is Pakistan's 1st Digital Contact Center solutions platform, it’s a complete 360 solutions that enables financial institutions to manage and streamline their customer service operations.
User Experience
Omni Channels
Social Streams
Analytics/Insights
Automatic Call Routing
Interactive Voice Response (IVR)
Interaction with other Banking Systems
Email Responses
Chat Support
Video
Social Platforms
Back Office Operation